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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.
Key Responsibilities- Front Desk Operations: Greet new and existing patients, register new patients, and provide information about what to expect during their visit.
- Scheduling: Schedule patient appointments in person or over the phone, ensuring that patients are seen in a timely manner.
- Communication: Regularly communicate with patients, providers, and coworkers to ensure that all necessary information is shared and that patients receive the best possible care.
- Insurance and Billing: Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
- Customer Service: Provide patients with pertinent information about their next appointment as they check out, and respond to requests for information from patients and providers.
- Education: High School Diploma or GED
- Experience: 1 year of front desk experience and 1 year of medical office experience
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer programs
- Competitive Salary: Starting at $17/hour pending experience
- Benefits: Select Medical offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan
