Patient Service Representative

5 days ago

Chester, Pennsylvania, United States Beebe Healthcare Full time
About the Role

Beebe Healthcare is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Interview patients or their representatives to obtain demographic and insurance information necessary for treatment, billing, contracting, and data analysis.
  • Input registration information into our computer system, verify accuracy of data entered, and scan appropriate documents.
  • Prepare required forms for completion, review, and/or signature by patients or their representatives, ensuring each form is explained and presented in a manner understood by the patient.
  • Receive and review medical documentation (including records and referrals) and assist in the appropriate processing of these documents based on job duties.
  • Verify insurance eligibility, medical necessity, and whether a referral is needed for a visit using websites and computer applications.
  • Facilitate patient and information flow by directing patients to the correct locations and aiding as needed.
  • Responsible for answering phone calls and checking voice mail, logging, and/or returning calls based on job responsibilities.
  • Assist clinical staff and providers with clerical responsibilities as needed.
  • Assist in the daily workflow of the practice, including but not limited to opening procedures, chart preparation, lunch/admin time procedures, end-of-day procedures, and closing procedures.
  • Understand how to utilize our Electronic Health Record (EHR) system, Delaware Health Information Network (DHIN), Provider Portal, and other systems as needed.
  • Understand HIPAA regulations for patients and other facilities and follow them.
  • Understand how to use office equipment, including but not limited to computers, scanners, printers, phones, photocopiers, credit card processing machines, iPads, webcams, etc.
  • Assist in the care and maintenance of office equipment, building, supplies, and patient rooms.
  • Inform the manager by email of any work orders needed for equipment, computer-related issues, and/or maintenance issues.
  • Work in other Beebe Healthcare office locations and/or other shift times as needed.
  • Perform all other duties as assigned by the manager/director.
Requirements
  • Two years of experience in a hospital/medical office environment with familiarity of registration and insurance.
  • Computer skills with attention to detail.
  • Familiarity with medical terminology.
  • Ability to communicate with the public in a courteous manner.
  • Ability to adapt to change in order to meet patient and organizational needs.
  • Sensitivity to difficult/emotional patient situations.
  • Ability to recognize cultural diversity and special needs, remain calm, and able to perform duties in a fast-paced environment.
Competencies
  • Clear Communication Skills Both Written And Verbal
  • Knowledge Of Basic Computer Programs
  • Able To Keep Confidential Information Regarding Patients, Team Members
  • Able To Withstand Crisis Situations
  • Has Skills To Provides Customer Service To Patients, Team Members And Visitors

  • Patient Service Representative

    4 days ago

    West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesFront Desk Operations: Greet...

  • Patient Service Representative

    4 days ago

    West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesGreet new and existing...

  • Customer Service Representative

    1 week ago

    Chester, Pennsylvania, United States Murphy Ford Full time

    Customer Service RepresentativeAt Murphy Ford, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service.About the RoleThis is a part-time position of 10-20 hours per week, requiring a flexible schedule and a dynamic work environment....

  • Freightliner Sales and Service Representative

    7 days ago

    Chester, Pennsylvania, United States Excel Truck Group Full time

    About the RoleWe are seeking a highly motivated and experienced Freightliner Sales and Service Representative to join our team at Excel Truck Group. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth and customer satisfaction.Key ResponsibilitiesDevelop and implement sales plans to...

  • Customer Service Representative

    2 weeks ago

    Chester Springs, Pennsylvania, United States Telhio Credit Union Full time

    Job SummaryThe Customer Service Representative will be the primary point of contact for members and potential members of Telhio Credit Union. This individual will represent the credit union's image during all interactions and create a welcoming environment for members.Key ResponsibilitiesProcess member and non-member transactions accurately and efficiently,...

  • Customer Service Representative

    6 days ago

    Chester Springs, Pennsylvania, United States Telhio Credit Union Full time

    Job SummaryThe Customer Service Representative will be the primary point of contact for members and potential members of Telhio Credit Union. This individual will represent the credit union's image during all interactions and create a welcoming environment for members.Key ResponsibilitiesProcess member and non-member transactions accurately and efficiently,...

  • Healthcare Customer Service Representative

    1 week ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine is committed to our tripartite mission of delivering exceptional care to patients, engaging in groundbreaking research, and training future leaders in the medical field. Joining this prestigious academic medical center means collaborating with leading clinical, technical, and business professionals across various disciplines. At Penn Medicine,...

  • Patient Service Associate

    4 days ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Patient Service Associate, you will play a vital role in our mission by providing outstanding meal service to our patients.Key ResponsibilitiesMenu Distribution and Order Acquisition: Ensure...

  • Customer Service Representative

    4 days ago

    West Chester, Pennsylvania, United States General RV Full time

    About General RVGeneral RV is a leading provider of recreational vehicles, with a rich history dating back to 1962. Our company has grown from a small RV sales and manufacturing facility to become the nation's premier RV dealer.Our MissionWe are dedicated to providing exceptional customer service and building long-lasting relationships with our customers....

  • Customer Service Representative

    3 days ago

    West Chester, Pennsylvania, United States A. Duie Pyle Full time

    About the RoleA. Duie Pyle is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSchedule pick-ups and...

  • Field Service Representative

    2 months ago

    West Chester, Pennsylvania, United States Veolia Water Technologies & Solutions Full time

    Company Info: Veolia Water Technologies & Solutions (WTS) is globally renowned for its expertise in water recovery, treatment, and reuse. The company offers a diverse portfolio of technologies catering to industries like food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment.Exciting Opportunity: Join us as a Field...

  • Customer Service Representative

    5 days ago

    Chester, Pennsylvania, United States Encirc Full time

    About the RoleCustomer Service AdvisorWe are seeking a highly motivated and experienced Customer Service Advisor to join our team at Encirc. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer accounts and ensure timely and accurate information is...

  • Automotive Service Representatives

    4 days ago

    Chester, Pennsylvania, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking highly skilled and motivated Automotive Assistants and Service Managers to join our team at one of our state-of-the-art automotive service and retail tire sales centers.Key ResponsibilitiesAssist customers with tire selections and under-car repair servicesPerform scheduling and ordering of partsEnsure quality and...

  • Customer Service Representative

    7 days ago

    Chester, Pennsylvania, United States Encirc Full time

    About the RoleCustomer Service AdvisorWe are seeking a highly motivated and organized individual to join our team as a Customer Service Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer accounts and ensure timely and accurate processing...

  • Patient Services Associate Per Diem

    7 days ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    About the RolePennsylvania Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a key member of our team, you will play a vital role in supporting the delivery of high-quality care and contributing to our mission.Key ResponsibilitiesAssist in maintaining a patient-focused...

  • Patient Services Coordinator

    24 hours ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Pennsylvania Medicine. As a key member of our healthcare team, you will play a crucial role in providing exceptional patient-centered care and ensuring the smooth operation of our medical office.Key ResponsibilitiesCoordinate patient...

  • Patient Care Coordinator

    4 days ago

    West Chester, Pennsylvania, United States LifePoint Health Full time

    Job Summary:As a Patient Care Representative at LifePoint Health, you will play a vital role in providing exceptional patient care and support. This is an exciting opportunity to join a dynamic team and make a meaningful difference in the lives of our patients.Key Responsibilities:Perform basic patient care activities as delegated and supervised by an RN,...

  • Customer Service Representative

    1 week ago

    Chester Springs, Pennsylvania, United States Speedway Full time

    About Speedway Speedway is a leading convenience store chain committed to providing exceptional customer service and a positive shopping experience. We offer a wide range of products and services, including fuel, snacks, beverages, food items, and lottery tickets. Job Overview We are seeking enthusiastic and reliable individuals to join our team as...

  • Patient Services Coordinator

    6 hours ago

    West Chester, Pennsylvania, United States Penn Medicine Full time

    About the RolePenn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a valued member of our team, the Patient Service Coordinator plays a critical role in providing customer-centered care to patients.Key ResponsibilitiesEnsure compliance with regulatory standards and...

  • Patient Services Associate

    7 hours ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled Patient Services Associate to join our team. As a key member of our clinical care team, you will play a vital role in delivering exceptional patient care and support services.Key ResponsibilitiesPatient Service: Provide exceptional patient care and support services, including managing patient...