Patient Service Representative

4 weeks ago


West Chester, Pennsylvania, United States ChesPenn Health Services Full time
About ChesPenn Health Services

ChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children. Our mission is to create a healthcare home for every person living in the communities we serve.

Job Summary

We are seeking a Patient Service Representative to join our team at the Center for Family Health in Chester, PA. The successful candidate will provide prompt, courteous assistance to patients and visitors, and will be responsible for registration, appointments, and documentation.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Register patients, schedule appointments, and update patient information
  • Collect co-payments and verify patient eligibility for insurance and/or sliding scale fees
  • Maintain appointment schedules, patient charts, and confidentiality of patient medical records
  • Perform billing functions, including posting charges and forwarding necessary information to the Billing Manager
Requirements
  • High school diploma or equivalent
  • Previous experience in customer service, health setting preferred
  • Current COVID-19 and flu vaccine required
What We Offer
  • Medical, dental, and vision insurance
  • 401a retirement account, funded by ChesPenn
  • Life insurance
  • Generous vacation, sick, and personal leave
  • Tuition reimbursement
  • Employee Assistance Program

ChesPenn is an Equal Opportunity Employer. All applicants who receive and accept employment offers must complete child abuse and criminal background checks before being hired.



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