Front Office Sales and Administrative Coordinator
2 months ago
About Carmel Music Academy
Carmel Music Academy is a renowned music school that offers a wide range of music lessons to students of all ages. Our team of experienced teachers provides a supportive and nurturing environment that allows students to thrive and reach their full potential.
Job Summary
We are seeking a highly organized and customer-focused Front Office Sales and Administrative Coordinator to join our team. The successful candidate will be responsible for handling front office duties, up-selling activities, administrative tasks, and providing exceptional support to our customers and staff.
Key Responsibilities
- Front Office Duties: Greet customers, answer phone calls, and respond to emails in a timely and professional manner.
- Up-Selling Activities: Identify opportunities to sell additional music lessons, programs, and services to customers.
- Administrative Tasks: Manage schedules, process payments, and maintain accurate records.
- Customer Support: Provide exceptional support to customers, including answering questions, resolving issues, and ensuring a positive experience.
Requirements
- Excellent Communication and Organizational Skills: Ability to effectively communicate with customers, staff, and management.
- Proficiency in Google Suite: Experience with Google Drive, Docs, and Sheets.
- Experience in Sales, Customer Service, or Administrative Support: Proven track record of success in a sales, customer service, or administrative role.
- Ability to Multitask and Work Efficiently: Ability to prioritize tasks, manage time effectively, and work in a fast-paced environment.
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