Front Office Associate
4 weeks ago
Role Summary
RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to provide exceptional patient services and support to our team. As a key member of our front office team, you will be responsible for registering patients, answering phones, scheduling appointments, and performing various administrative tasks.
Key Responsibilities
- Registration
- Register patients for imaging services, process payment plans and copays, and maintain accurate demographic information.
- Answer phones and handle calls in a friendly and efficient manner.
- Act as a liaison between technologists and patients, relaying messages regarding scanner status and clinic information.
- Insurance
- Verify patient insurance and pre-certify exams with insurance companies.
- Obtain insurance authorization and handle release of information requests.
- Scheduling
- Arrange transportation, interpreters, and hotel accommodations for patients as needed.
- Enter and submit patient exam orders, verify orders match exam schedules, and schedule referrals.
Requirements
To be successful in this role, you will need excellent communication and organizational skills, a strong attention to detail, and the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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Front Office Associate
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Carmel, Indiana, United States RAYUS Radiology Full timeFront Office AssociateRAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient services and support to our team. As a key member of our front office team, you will be responsible for registering patients, answering phones, and scheduling appointments in a professional and friendly manner.Essential Duties and...
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