Customer Service Representative

4 days ago


Davidson, United States Foxriverhd Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Fox River Harley-Davidson. As a key member of our service department, you will be responsible for providing exceptional customer service and support to our valued customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on motorcycle status and services
  • Develop and maintain strong relationships with customers to ensure loyalty and retention
  • Research and resolve customer questions and issues to ensure satisfaction and retention
  • Work collaboratively with the service team to ensure seamless customer experience

Requirements

  • Excellent communication and interpersonal skills
  • Knowledge of customer service principles and practices
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment with multiple priorities

Benefits

  • Competitive compensation and bonus structure
  • Opportunities for growth and professional development
  • Generous employee discounts and benefits
  • A fun and dynamic work environment

How to Apply

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience. We look forward to hearing from you



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