Patient Financial Services Representative

2 weeks ago


Davidson, United States Blue Signal Search Full time
About the Role

Blue Signal Search is seeking a highly skilled Patient Financial Services Representative to join our team. As a Patient Financial Services Representative, you will play a critical role in ensuring the financial well-being of our patients by collecting patient co-pays/deductibles, verifying patient insurances, and identifying eligibility issues.

Key Responsibilities:

  • Collect patient co-pays/deductibles and verify patient insurances
  • Identify eligibility issues and resolve them in a timely manner
  • Review reports for completeness and accuracy
  • Assist patients with their financial inquiries and concerns
  • Provide excellent customer service to patients through calls, emails, and other communication
  • Maintain excellent documentation for all activities

Requirements:

  • 1-2+ years of experience in financial clearance or collections roles
  • Bachelor's degree in a relevant field strongly preferred
  • Prior experience assessing patient eligibility, verifying insurance, and collecting co-pays/deductibles in a healthcare setting
  • Strong understanding of medical and insurance terminology and government/commercial payer requirements
  • Expertise in Medicare/Medicaid requirements, co-pays, and contracted rates
  • Quick learner and ability to work in a fast-paced environment
  • Strong communication skills and ability to develop creative solutions to business challenges
  • Proficiency with MS Office applications

What We Offer:

  • Contract to hire role with competitive hourly wage
  • Opportunity to work with a reputable healthcare provider
  • Chance to make a tangible impact on the financial well-being of our patients


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