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Operations Administrator
2 months ago
Company Overview
KIPP Delta is a member of the nationwide KIPP non-profit network, which encompasses 242 college-preparatory public charter schools dedicated to educating students from early childhood through high school. We are proud to serve a diverse student body in our communities.
The Operations Administrator will report directly to the Director of Operations. This role encompasses a variety of responsibilities, including but not limited to:
Effective Communication- Engage respectfully and thoughtfully with parents, guardians, and staff, while being sensitive to various cultures and values. Collaborate with school leadership to further KIPP Delta's mission.
- Foster a school culture that emphasizes academic excellence, fairness, respect, and high behavioral expectations among staff, parents, and students.
- Ensure that staff members are well-informed about procedures and have the necessary resources to perform their roles effectively.
- Maintain a tidy, organized, and welcoming main office, ensuring that all essential materials for parents are readily available.
- Oversee the front desk operations, ensuring it is attended or proper notifications are made when it is unstaffed.
- Manage incoming and outgoing calls, creating internal announcements as needed.
- Issue bus passes for students when changes are requested by parents or guardians.
- Handle incoming and outgoing mail, ensuring timely distribution and preparation.
- Schedule appointments for parents and visitors with leadership as necessary.
- Answer phone inquiries, redirecting as appropriate, and relay messages to staff promptly.
- Support site-level staff with their questions and concerns.
- Assist in planning and coordinating travel and events for students and staff.
- Help in the creation and distribution of memos, newsletters, and other communications.
- Coordinate monthly safety drills, inspections, and training sessions.
- Complete special projects aimed at enhancing school operations.
- Manage uniform supplies and fulfill requests from families.
- Oversee office supplies, processing orders and requests as needed.
- Ensure that office equipment is functional, including copiers, fax machines, and postage meters.
- Maintain the teacher workroom in an organized manner.
- Ensure compliance with Visitor and Volunteer Policies, screening all visitors prior to entry.
- Participate in first aid and CPR training, responding as necessary.
- Maintain up-to-date school signage and ensure security at all entrances and exits.
- Input and maintain student data within KIPP Delta's systems, including applications, registrations, and behavioral reports.
- Keep accurate daily attendance records and track trends for reporting purposes.
- Process late arrivals and follow up with families of absent students.
- Ensure student records are current and manage requests for transfers or withdrawals efficiently.
- Handle requests for reprints of report cards and transcripts as needed.
- Process payments from students and families, providing receipts as necessary.
- Complete bank deposits and reconcile petty cash and credit card transactions.
- Manage mail orders and invoice scanning.
- Coordinate with the regional finance department for various financial processes.
- Manage applications in the student recruitment system, providing updates to the KIPP Delta teams.
- Create physical folders for new students and assist in scheduling meetings.
- Support recruitment activities through communication with applicants.
- 1-2 years of experience in operations, maintenance, and administration, preferably in an educational setting.
- Associate Degree preferred.
- Experience with educational institutions is a plus.
- First Aid Certification is required.
- Proficiency in Microsoft Office Suite, including Excel, Project, Word, and Outlook.
- Strong project management, organizational, and customer service skills.
- Ability to build collaborative relationships across teams.
- Comfortable with a variety of technology hardware and software.
- Proven ability to thrive in a fast-paced environment, managing multiple tasks and deadlines.
- A results-oriented, proactive team player dedicated to achieving goals.
Additional Information
Salary will be based on experience. KIPP Delta's salary schedule is available on our website.
KIPP Delta is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, military status, or any other basis prohibited by applicable laws.
