Business Partner, Enablement Management
3 weeks ago
Position Overview
This role serves as a pivotal business partner within the Global Field Enablement organization, focusing on the Product Education team in the Global Customer Success sector.
About Salesforce
Salesforce is at the forefront of transforming business through AI, Data, and CRM. Our core values guide us in helping organizations across various sectors innovate and engage with their customers effectively.
Role Responsibilities
The selected candidate will be responsible for:
- Designing and implementing a comprehensive Enablement strategy aligned with business objectives.
- Managing the execution of the Product Education enablement plan, including the development of quarterly calendars and agendas.
- Analyzing key metrics to identify gaps and determine the most impactful Enablement programs.
- Building credibility with Customer Success leaders through a deep understanding of the business.
- Engaging cross-functional stakeholders to create and deliver a cohesive Enablement plan.
- Architecting learning experiences that enhance skills and foster strong customer and partner engagements.
Required Qualifications
The ideal candidate will possess:
- A proven track record in designing enablement strategies and executing learning solutions.
- Experience in a Post-Sales Enablement role, particularly within Customer Success.
- Strong communication and collaboration skills at an executive level.
- Analytical abilities to derive insights from data and measure the effectiveness of enablement initiatives.
Preferred Qualifications
Understanding of the Customer Success landscape in a SaaS environment is advantageous. A Bachelor's Degree or equivalent experience is preferred.
Commitment to Equality
Salesforce is dedicated to fostering a diverse workforce that reflects the communities we serve. We are committed to creating an inclusive environment through various initiatives, including equal pay and employee resource groups.
Equal Opportunity Employer
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.
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