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Sales Representative

2 months ago


Hicksville, New York, United States Grand Prix Subaru Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Representative to join our team at Grand Prix Subaru. As a Sales Representative, you will be responsible for selling and leasing new and pre-owned vehicles to customers, while providing exceptional customer service and ensuring a positive sales experience.

Key Responsibilities
  • Sell and lease new and pre-owned vehicles to customers, meeting or exceeding sales targets and customer satisfaction standards.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explain fully product performance, application, and benefits to prospects.
  • Describe all optional equipment available for customer purchase.
  • Offer test drives to all prospects, following dealership procedure to obtain proper identification from customer prior to test drive.
  • Utilize dealership sales control and follow-up system.
  • Exhibit high level of commitment to customer satisfaction.
  • Know and understand the federal, state, and local laws which govern retail automobile sales.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Attend product and sales training courses as requested by sales manager.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Ensure that the sales manager has an opportunity to meet each customer.
  • Turn 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  • Write complete sales orders and process paperwork in accordance with established dealership policies.
  • Prepare sold vehicles for customer delivery prior to customer arrival.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedule first service appointment.
  • Follow up on all post delivery items, tag/title work, we-owes, and special requests to be sure that all customer expectations are met.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Attend sales meetings.
  • Maintain professional appearance.
Requirements
  • No prior experience or training.
  • Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred Qualifications
  • Valid Driver's License
Work Environment

The Sales Representative will work in a fast-paced sales environment, interacting with customers, sales team members, and management. The ideal candidate will be able to work effectively in a team environment, communicate effectively with customers and colleagues, and maintain a professional appearance and demeanor at all times.