Sales Operations Coordinator

4 hours ago

Hicksville, New York, United States Lincoln IT Full time
Job Overview

Lincoln Computer Services is seeking a highly skilled Sales Operations Associate to support our sales team in all aspects of administration and reporting. As a key member of our team, you will provide timely support to our field sales force and dealer organizations, particularly for product flow and sales reporting.

Responsibilities:

  • Administrate and manage all aspects of direct order processing, including creation of new customer accounts, obtaining and reviewing customer quotes, and follow-up of orders for timely delivery.
  • Maintain sales orders and provide timely customer support, answering incoming calls and emails from customers and sales representatives.
  • Collaborate with multiple departments to ensure orders are processed accurately and within order and shipping guidelines.
  • Assist in administration of product promotions and special sales programs as required.
  • Support sales representatives with product, paperwork, questions, delivery, and problems.
  • Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers.
  • Verify pricing, discounts, and other order requirements prior to order entry.
  • Field all customer inquiries and handle appropriately.

Requirements:

  • Minimum 2+ years' administrative experience, preferably in sales and/or marketing environment.
  • Demonstrated working knowledge of MS Office applications (Word, Excel, Outlook).
  • Strong administrative skills, excellent verbal and written communication skills, and strong time management and organizational skills.
  • Ability to analyze information and apply the best solution to complete the order and/or resolve a problem.
  • Ability to work under pressure and accomplish objectives with strict deadlines.
  • Ability to work independently in challenging situations and develop constructive and cooperative working relationships with others in a team environment.

Company Overview:

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. We offer a competitive salary, training and education, a great benefits package, generous paid time off, and an excellent work atmosphere.

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