Treatment Coordinator
2 weeks ago
We are a patient-focused dental specialty practice dedicated to providing life-changing care in a warm, caring environment. Our exceptional team makes this mission a reality.
Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Treatment Coordinator / Front Desk Receptionist. As the face of our practice, you will be responsible for ensuring seamless patient experiences.
Your duties will involve:
- Answering phones and greeting patients
- Scheduling appointments and processing insurance claims
- Coordinating with the clinical team to ensure accurate documentation and coding
We offer a competitive pay with comprehensive benefits, a 4-day work week, and ongoing training for advancement. If you're passionate about helping others and excited to grow in a supportive, dynamic environment, we'd love to hear from you.
Responsibilities- Greet patients upon arrival and ensure patient charts and route sheets are located in the proper place
- Answer multi-line phones in a courteous and timely manner
- Ensure appointment hours are filled in accordance with appointment scheduling guidelines
- Confirm appointments and follow up with patients regarding missed appointments
- Review patient schedule daily and weekly, updating and maintaining patient insurance information/general notes before appointments
- Obtain and demonstrate a good working knowledge of the office's dental practice management software program
- Closing office duties such as reconciling check deposits and credit card payments, logging out of all computers, locking doors/setting alarm
We use advanced software like Dentrix and Yapi to deliver seamless, efficient care to our patients. If you're a quick learner and have excellent customer service skills, we'd love to hear from you.
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Mental Health Services Coordinator
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