Regional Operations Manager

3 days ago


Miami, Florida, United States ServiceMaster Maintenance Systems by Nielsen Full time
Job Title: Regional Operations Manager

Estimated Salary: $70,000 - $90,000 per year

About Us:

We are a leading provider of commercial janitorial services. Our company is committed to delivering high-quality cleaning solutions while fostering a culture of excellence and continuous improvement.

Job Summary:

The Regional Operations Manager will oversee the management, performance, and profitability of multiple janitorial service accounts within a designated region. This role involves ensuring consistent service delivery, client satisfaction, and operational efficiency.

Main Responsibilities:
  • Leadership & Team Management:
    • Oversee and manage a team of site supervisors and janitorial staff across multiple locations.
  • Client Relationship Management:
    • Build and maintain strong relationships with key clients, ensuring their needs are met and exceeded.
  • Operational Oversight:
    • Ensure the effective and efficient delivery of janitorial services across all accounts within the region.
  • Financial Management:
    • Manage regional budget, including labor costs, supply expenses, and other operational costs.
  • Business Development:
    • Identify and pursue opportunities for expanding services within existing accounts and acquiring new business.
Qualifications:
  • Bachelor's degree or equivalent experience.
  • Minimum 5-7 years of experience in operations management, preferably in the janitorial or facilities services industry.
  • Proven leadership and team management skills, with experience overseeing multiple locations or accounts.
  • Must be able to communicate in English and Spanish.


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