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Front Desk Coordinator

1 month ago

Santa Cruz, California, United States Redwood Grove Post Acute Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist PM Shift to join our team at Redwood Grove Post Acute. As a key member of our front desk team, you will provide exceptional customer service to our residents, visitors, and staff, ensuring a positive and welcoming experience for all.

Key Responsibilities
  • Answer and direct phone calls in a professional and courteous manner
  • Manage the reception schedule and instructions from supervisors and policies
  • Operate the paging and telephone system as required
  • Provide information and assistance to residents, visitors, and staff
  • Maintain accurate records and files, including resident information and emergency contact details
  • Ensure the facility is maintained in a clean and organized manner
  • Perform other administrative tasks as assigned by supervisors
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of office software
  • Ability to maintain confidentiality and handle sensitive information

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.