Hospitality Service Representative
1 week ago
The Hospitality Worker II is a key member of our team, responsible for delivering exceptional guest experiences through personalized service, attention to detail, and a passion for hospitality. This role requires a strong ability to multitask, work in a fast-paced environment, and maintain a positive attitude in the face of challenges.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Book reservations, rentals, and coordinate registration to ensure seamless guest experiences.
- Operate a register and/or software system to complete cash and credit card transactions accurately and efficiently.
- Communicate effectively with guests, colleagues, and management to resolve issues and provide solutions.
- Maintain a clean and organized workspace, adhering to company standards and protocols.
Requirements:
- Previous guest services experience required.
- Previous cash handling experience preferred.
- Demonstrates excellent customer service skills, interpersonal and communication skills, both verbal and written.
- Demonstrates organizational skills, accuracy, and attention to detail.
About Aramark:
Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare organizations. We are committed to delivering exceptional service, quality, and value to our clients and customers. Our team members are the backbone of our success, and we strive to create a positive and inclusive work environment that supports their growth and development.
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