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Customer Service Representative

2 months ago

Potomac, Maryland, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting our bakery, floral, and deli departments.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring a neat and tidy store appearance
  • Support our bakery, floral, and deli departments, including packaging orders and preparing products for customers
  • Work collaboratively with other team members to achieve store goals and objectives
Why Work at Giant Food?

At Giant Food, we value our employees and offer opportunities for career advancement, training, and development. We are committed to being a better neighbor and supporting our local community through charitable efforts and donations. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.