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Insurance Customer Service Representative

2 months ago


Potomac, Maryland, United States Pillar Insurance Group, LLC Full time
Insurance Customer Service Representative at Pillar Insurance Group, LLC

Pillar Insurance Group, LLC is dedicated to providing top-notch insurance solutions to our clients. We are a leading provider of insurance services, committed to excellence and customer satisfaction.

**Key Benefits:**

  • Competitive Salary and Benefits Package
  • Paid Time Off and Holidays
  • Hands-on Training and Development Opportunities
  • Monday-Friday Schedule with a Healthy Work-Life Balance
  • Career Advancement Opportunities in a Dynamic and Supportive Environment

**Responsibilities:**

  • Assist clients with insurance inquiries and claims processing in a timely and professional manner
  • Resolve customer issues promptly and effectively, ensuring high levels of customer satisfaction
  • Handle policy renewals and review coverage options to ensure clients receive the best possible insurance solutions
  • Maintain accurate and up-to-date documentation and records
  • Stay informed about insurance products and services to provide expert advice to clients

**Requirements:**

  • Property and Casualty License preferred, but not required
  • Prior insurance experience is a plus, but not necessary
  • Excellent customer service skills, with a strong focus on communication and problem-solving
  • Basic insurance knowledge and a willingness to learn and grow with the company
  • Attention to detail and organizational skills to manage multiple tasks and priorities
  • Computer proficiency and ability to learn new software and systems
  • Professional demeanor and ability to work collaboratively with the team