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Insurance Customer Service Representative
2 months ago
Pillar Insurance Group, LLC is dedicated to providing top-notch insurance solutions to our clients. We are a leading provider of insurance services, committed to excellence and customer satisfaction.
**Key Benefits:**
- Competitive Salary and Benefits Package
- Paid Time Off and Holidays
- Hands-on Training and Development Opportunities
- Monday-Friday Schedule with a Healthy Work-Life Balance
- Career Advancement Opportunities in a Dynamic and Supportive Environment
**Responsibilities:**
- Assist clients with insurance inquiries and claims processing in a timely and professional manner
- Resolve customer issues promptly and effectively, ensuring high levels of customer satisfaction
- Handle policy renewals and review coverage options to ensure clients receive the best possible insurance solutions
- Maintain accurate and up-to-date documentation and records
- Stay informed about insurance products and services to provide expert advice to clients
**Requirements:**
- Property and Casualty License preferred, but not required
- Prior insurance experience is a plus, but not necessary
- Excellent customer service skills, with a strong focus on communication and problem-solving
- Basic insurance knowledge and a willingness to learn and grow with the company
- Attention to detail and organizational skills to manage multiple tasks and priorities
- Computer proficiency and ability to learn new software and systems
- Professional demeanor and ability to work collaboratively with the team