Hospitality Manager

23 hours ago


Potomac, Maryland, United States Aramark Full time
Job Summary

We are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Aramark. As a key member of our Guest Services Department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Supervise and train Guest Services Support Staff to provide 24/7 coverage
  • Coordinate registration functions and transportation for all guests
  • Develop and implement training programs to ensure staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures
  • Oversee front desk and concierge tasks to ensure world-class service is provided
  • Communicate closely with all departments to ensure a seamless guest experience
  • Establish, implement, and follow all emergency procedures
Requirements

We are looking for a candidate with a strong knowledge of personal computers, experience in all facets of providing guest services, and the ability to lead, motivate, and communicate effectively with others. A positive attitude, strong work ethic, and commitment to providing world-class service are essential.

About Aramark

Aramark is a leading provider of food and facilities services in 15 countries around the world. We are committed to providing exceptional service and creating a positive impact for our employees, customers, and communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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