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Hospitality Host/Hostess

2 months ago


Potomac, Maryland, United States Hunters Bar & Grill Full time

We are seeking a highly motivated and enthusiastic Host/Hostess to join our team at Hunters Bar & Grill. As a Host/Hostess, you will be the first point of contact for our guests and will play a crucial role in creating a warm and welcoming atmosphere.

Responsibilities:

  • Guest Greeting: Greet guests in a friendly and professional manner, making them feel welcome and valued.
  • Table Management: Walk guests to their tables, ensuring a smooth and efficient dining experience.
  • Cleanliness and Maintenance: Conduct regular spot checks of the dining room and restrooms to ensure they are clean and well-maintained.
  • Reservations and Seating: Make reservations for current and future dining guests, ensuring that tables are allocated efficiently.
  • Server Support: Assist servers as needed, providing excellent support to ensure that guests receive exceptional service.
  • Phone and Communication: Answer phones in a timely and professional manner, responding to guest inquiries and resolving any issues promptly.
  • Dining Room Management: Monitor the dining sections of the restaurant, assessing wait times and making adjustments as needed to ensure a smooth and efficient service.
  • Cash Handling: Adhere to proper cash handling procedures, ensuring accuracy and attention to detail.

Requirements:

  • Physical Demands: Must be able to lift 40 pounds, ensuring that you can move heavy objects with ease.
  • Footwear: Must wear non-slip footwear, ensuring that you can move safely around the restaurant.
  • Uniform and Appearance: Maintain your uniform and personal appearance, ensuring that you present a professional image at all times.
  • Teamwork: Be a team player, working collaboratively with colleagues to achieve excellent service standards.
  • Computer Skills: Working knowledge of computers, ensuring that you can use our systems efficiently.
  • Open Table Knowledge: Knowledge of Open Table is preferred, but not required.

Benefits:

  • Fun and Energetic Work Environment: Work in a fun and energetic environment, surrounded by a team of like-minded individuals.
  • Opportunities for Growth: Opportunities to grow and develop within the company, taking on new challenges and responsibilities.
  • Discounted Meals: Enjoy discounted meals, allowing you to experience the best of our menu.