Customer Service Specialist

7 days ago


Fenton, Missouri, United States Jon Chase - State Farm Agent Full time
Job Description

**Position Overview**

Our State Farm Agent is seeking a highly motivated and results-driven professional to join their team as an Account Representative. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer service.

**Responsibilities**

  • Establish and maintain strong relationships with customers, providing personalized service and support as needed.
  • Utilize a customer-focused approach to educate customers about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market and promote appropriate products and services to meet customer needs and drive business growth.
  • Maintain a high level of professionalism and work ethic, with a total commitment to success each and every day.

**Benefits and Opportunities**

  • Competitive salary and commission/bonus structure.
  • 401K plan with company match.
  • Health benefits and paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.
  • Opportunities for growth and advancement within our agency.

**Requirements**

  • Previous sales experience, preferably in an outside sales or inside sales representative role.
  • Successful track record of meeting sales goals and quotas.
  • Strong interest in marketing products and services based on customer needs.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • Excellent communication and interpersonal skills.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Ability to learn and adapt to new computer functions and systems.
  • Strong team player with excellent customer service skills.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).


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