Appointment Coordination Supervisor
1 week ago
As an Appointment Coordination Supervisor, you will play a crucial role in managing the scheduling operations within our organization.
Key Responsibilities- Appointment Management: Oversee the scheduling of client appointments to ensure optimal utilization of resources.
- Conflict Resolution: Address and resolve any scheduling conflicts that may arise.
- Internal Communication: Distribute office communications related to meetings, conferences, and important deadlines.
- Staffing Forecasting: Anticipate staffing requirements and assist in vendor management as needed.
- Client Data Maintenance: Ensure that client information is accurately updated in our systems.
- Spreadsheet Management: Regularly update and maintain spreadsheets for scheduling purposes.
- Client Interaction: Respond to inquiries and resolve complaints from clients effectively.
- Scheduling Audits: Conduct daily audits of scheduling activities to ensure efficiency.
- Team Leadership: Manage a team of three scheduling professionals.
- Interdepartmental Collaboration: Facilitate communication with billing and claims departments.
- Platform Navigation: Efficiently navigate and utilize various client management platforms.
- Goal Setting: Establish weekly goals for scheduling specific clinicians.
- Education: Minimum of an Associate's degree; Bachelor's degree preferred.
- Experience: Proven experience in scheduling or staffing management is essential.
- Skills: Strong phone communication, time management, and organizational abilities.
- Technical Proficiency: Familiarity with the following tools is advantageous:
- Google Sheets
- Google Forms
- Email professionalism
- Excel (preferred)
- SimplePractice (preferred)
- ZocDoc (preferred)
Grace Integrated, LLC is a rapidly expanding private mental health practice, dedicated to providing quality care through a team of over 50 clinicians across multiple locations.
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