Guest Services Coordinator

2 months ago


Fairview Heights, Illinois, United States Hair Saloon HS003 Full time
Position Overview

As a Guest Services Coordinator at Hair Saloon HS003, you will be integral in providing an outstanding grooming experience for our clientele. You will serve as the initial and final point of interaction, ensuring that every visitor receives exceptional service throughout their time with us. We seek not merely a receptionist, but an individual capable of delivering superior customer care and fostering enduring relationships with our patrons. If you possess a keen eye for detail, a vibrant personality, and a strong customer-centric approach, this role is tailored for you.

Key Responsibilities:
  • Adhere to established operational protocols
  • Oversee guest experiences and deliver exceptional service
  • Process client transactions through a computerized point-of-sale system
  • Respond to phone inquiries, schedule appointments, and manage the check-in/check-out process
  • Ensure the cleanliness and organization of the salon
  • Cultivate relationships with guests and colleagues
Required Qualifications:
  • Must be at least 16 years of age
  • Dynamic and service-oriented attitude
  • No prior experience necessary
Employee Benefits:
  • Hourly compensation
  • Closed on Sundays
  • Paid time off, holidays, and health insurance
  • Retirement savings plan with employer contributions
  • Discounts on services and products
About Hair Saloon HS003:

Dedicated to providing outstanding grooming services for men and young men, Hair Saloon HS003 has proudly served communities for over 25 years. Our core values of personal excellence, responsible stewardship, and prioritizing service to others motivate us to build loyal clientele and assist men in becoming their best selves. Join our team to advance your career and be recognized for your skills and commitment.

Compensation:

Guaranteed hourly wage



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