Housing Support Services Supervisor

2 weeks ago


Arlington Heights, Illinois, United States Kenneth Young Center Full time
Position Overview:

As a key member of the Kenneth Young Center team, the Housing Support Services Supervisor plays a vital role in overseeing temporary housing initiatives and managing a dedicated team of professionals. This position is essential in delivering comprehensive support to individuals facing mental health challenges.

Mission Statement:
Our mission is to collaborate with communities to assist individuals of all ages in overcoming life's obstacles through tailored prevention, intervention, treatment, and recovery strategies.

Key Responsibilities:

  • Supervise a team of 4-8 staff members focused on providing housing assistance, supportive counseling, and short-term case management to adults with significant mental health issues.
  • Ensure that treatment services are adaptable to meet client needs, delivered in various settings, including hospitals, homes, and community environments.
  • Conduct thorough, strengths-based assessments and provide trauma-informed services to clients with severe mental health conditions, histories of homelessness, and co-occurring substance use disorders.
  • Act as the primary liaison with external service providers and manage partnerships related to temporary housing.
  • Oversee the development and maintenance of immediate and temporary housing options, coordinating with project and fiscal staff.
  • Provide direct service through crisis intervention and case management for a small caseload of clients.
  • Facilitate effective communication with clients and treatment teams to ensure coordinated care and address client concerns.
  • Monitor compliance with organizational standards, policies, and clinical best practices across all services.
  • Ensure timely documentation and charting by all team members in accordance with grant requirements and agency standards.
  • Participate in clinical and administrative supervision, offering feedback and supporting professional development for team members.
  • Lead team meetings and collaborate with other supervisors to enhance service delivery.

Qualifications:
Preferred candidates will have a minimum of three years of experience working with adults facing serious mental health challenges, particularly those experiencing homelessness or substance use issues. Familiarity with non-traditional treatment environments is also desirable.

Work Environment:
This position primarily operates within the Kenneth Young Center office, with opportunities for hybrid work arrangements after the initial training period. Flexibility in scheduling is required to meet the needs of the population served.

Benefits:
Kenneth Young Center offers a competitive benefits package, including medical, dental, and vision insurance, as well as long-term and short-term disability coverage. Employees also enjoy a generous amount of paid time off and organizational holidays.



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