Studio Operations Coordinator

1 week ago


Darien, Georgia, United States OVME Full time
Studio Coordinator Role at OVME

We are seeking a committed Studio Coordinator to enhance our vibrant team at OVME. As the main liaison for our clientele, you will be instrumental in delivering outstanding customer service and ensuring a favorable experience for everyone.

Primary Responsibilities
  • Deliver an exceptional client experience.
  • Welcome clients with warmth and professionalism, creating a lasting positive impression.
  • Provide top-notch customer support by addressing questions, managing appointment schedules, and resolving concerns efficiently.
  • Oversee appointment scheduling to optimize studio utilization.
  • Maintain accurate and confidential client records.
  • Assist clients with necessary forms and documentation, clearly explaining their significance.
  • Handle communications via phone, email, and inquiries regarding services and policies.
  • Keep the front desk area tidy and organized.
  • Process payments and invoices with precision.
  • Collaborate with team members to ensure smooth operational flow.
  • Establish and uphold office protocols for front desk activities.
  • Manage office supplies and inventory effectively.
  • Stay updated on services and promotional offerings.
  • Safeguard client confidentiality and privacy.
  • Support marketing and promotional initiatives.
  • Perform additional administrative duties as required.
Required Skills and Qualifications
  • Excellent communication abilities.
  • Capability to thrive in a collaborative environment.
  • Experience in managing social media platforms.
  • Meticulous attention to detail with strong organizational skills.
  • Ability to work autonomously with minimal oversight.
  • Enthusiasm for ongoing learning and personal development.
Educational Background and Experience
  • Bachelor's degree preferred, or equivalent relevant experience.
  • Familiarity with medical CRM software is advantageous.
Employee Benefits
  • Generous paid time off policy.
  • Options for medical, dental, and vision insurance.
  • Life insurance and disability coverage included.
  • 401k contributions with matching available.
  • Access to employee assistance programs and resources.
  • Employee discounts and referral bonuses offered.


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