Guest Service Support Expert

3 weeks ago


Aurora, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Gaylord Rockies Resort & Convention Center. As a key member of our food and beverage operations, you will play a critical role in ensuring seamless service delivery to our guests.

Key Responsibilities
  • Provide exceptional support to our food and beverage team, ensuring efficient service delivery and high-quality guest experiences.
  • Assist with setting tables, replenishing supplies, and maintaining a clean and organized work environment.
  • Collaborate with kitchen staff to ensure smooth food preparation and presentation.
  • Manage menu items, including reading and verifying information to ensure accuracy.
  • Work effectively in a fast-paced environment, moving around the dining area and kitchen to meet guest needs.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a food and beverage environment preferred.
  • Ability to work in a team environment and provide excellent customer service.
  • Physical stamina to stand, move, and lift objects weighing up to 25 pounds.
Benefits

We offer a competitive hourly rate of $20.50, as well as opportunities for career growth and development within Marriott International. Our team members enjoy a range of benefits, including paid time off, stock purchase plan, and discounts at Marriott properties.



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