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Guest Service Support Expert

2 months ago


Aurora, Colorado, United States Marriott Full time
Job Title: Guest Service Support Expert

We are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Gaylord Rockies Resort & Convention Center. As a key member of our food and beverage operations, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
  • Replenish supplies and maintain a clean and organized work environment.
  • Collaborate with other team members to ensure seamless service delivery.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but previous experience in a food and beverage environment preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • Competitive hourly rate of $20.50.
  • Healthcare benefits, flexible spending accounts, 401(k) plan, and other benefits.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Us:

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Gaylord Hotels, we provide our team members with opportunities to grow and develop their careers, while delivering exceptional service to our guests. We are committed to creating a workplace that is safe, inclusive, and respectful for all.