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Guest Service Representative

2 months ago

Aurora, Colorado, United States The Salvation Army Intermountain Division Full time
Job Title: Guest Service

Job Summary:

The Salvation Army Intermountain Division is seeking a highly skilled and compassionate Guest Service professional to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming environment for our clients, and supporting the overall mission of our organization.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Manage the front desk, including answering phones, responding to emails, and greeting clients.
  • Assist with administrative tasks, such as data entry, filing, and record-keeping.
  • Support the Social Service team by providing information and resources to clients.
  • Develop and maintain relationships with clients, community partners, and internal stakeholders.

Requirements:

  • Bilingual Spanish/English preferred.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a dynamic and mission-driven organization.
  • A supportive and collaborative team environment.

How to Apply:

If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.