Guest Service Representative

2 days ago


Aurora, Colorado, United States The Salvation Army USA Western Territory Full time
Job Title: Guest Service Representative

We are seeking a Guest Service Representative to join our team at The Salvation Army USA Western Territory. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.

Key Responsibilities:
  • Greet and assist clients and visitors in a friendly and professional manner
  • Screen and direct clients to the appropriate staff member or department
  • Answer phone calls and respond to voicemails in a timely manner
  • Provide administrative support as needed
  • Assist with data entry and other tasks as required
Requirements:
  • Bilingual Spanish/English preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer:
  • A competitive hourly rate
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.



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