Information Technology Specialist II

2 weeks ago

Washington, Washington, D.C., United States Chenega MIOS SBU Full time

Req ID: 32227

Position Overview

IT Specialist II

Company Overview

At Chenega MIOS, we are dedicated to enhancing both human and organizational performance through innovative business process improvements and cutting-edge information technology (IT) modernization, including data analytics and cloud solutions.

We provide alternative strategies to elevate the quality and efficiency of business operations. In a constantly evolving market, we assist organizations in interpreting and leveraging their market data through the integration of process innovation, human dynamics, analytical insights, and advanced data technology capabilities, ensuring optimal functionality in their operations.

Role Summary

The IT Specialist II plays a vital role in supporting various government operations by utilizing advanced technology. This position involves ensuring that all deliverables adhere to established schedules and quality benchmarks.

Key Responsibilities

  • Manage both network and standalone servers, workstations, and network access
  • Diagnose and resolve system anomalies to maintain peak equipment performance
  • Prepare systems for operational deployment and assist in operational testing
  • Address AIS vulnerabilities and implement necessary countermeasures
  • Ensure compliance with security policies and practices for AIS and network nodes
  • Administer VTC systems, including scheduling and configuration
  • Provide direct client support for network issues
  • Handle account creation, modifications, and deletions
  • Deliver multi-level help desk support and troubleshoot hardware and software issues
  • Oversee hardware and software configuration, upgrades, and modifications
  • Support desktop and laptop configurations
  • Ensure systems meet the required IA controls
  • Conduct continuous monitoring
  • Perform additional duties as assigned

Qualifications

  • Bachelor's degree (BA/BS) with a minimum of 5 years of relevant experience in DoD/IC or a related industry, including at least 1 year in an SAP and/or SCI environment within the last 5 years
  • Experience with Special Access Programs (SAP) or equivalent programs may be considered with customer approval
  • Must meet position and certification requirements as outlined in DoD Directive M for Information Assurance Technician Level 1 or 2
  • Possession of a valid driver's license
  • Active TS/SCI clearance

Knowledge, Skills, and Abilities

  • Experience in remediating vulnerabilities
  • Operational knowledge of Microsoft Windows server versions 2008/2012/2016, Microsoft Exchange server versions 2010/2013/2016, and Microsoft Windows operating systems 7/10
  • Familiarity with Local Area Network (LAN) and Wide Area Network (WAN) technologies, including data backup technologies and communication security (COMSEC) integration
  • Able to thrive in a dynamic environment and effectively collaborate with various DoD, military, civilian, and contractor personnel
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Demonstrates originality, creativity, and initiative with minimal supervision
  • Capable of working under tight deadlines with demanding performance expectations
  • Willingness to travel domestically and internationally
  • Ability to pass a government Counterintelligence Scope Polygraph (CI Poly)

Professional Development

At Chenega MIOS, we prioritize the growth of our team members at all career stages, helping them identify and leverage their strengths to excel in their roles. We provide a variety of opportunities for skill enhancement, from hands-on experiences to formal development programs, ensuring continuous growth throughout their careers.

Benefits

We recognize that our people are our greatest asset and offer a comprehensive range of benefits to support them.

Company Culture

Our supportive culture encourages team members to perform at their best. We celebrate individuality and provide flexibility to promote health, confidence, and awareness. Our well-being programs and initiatives foster a culture of excellence and well-being.

Corporate Responsibility

Chenega MIOS is committed to making a meaningful impact. Our purpose drives our relationships with clients, team members, and communities. We believe in the transformative power of business and focus on education, philanthropy, skill-based volunteerism, and leadership to foster positive social change.

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