IT Support Technician
7 days ago
We are seeking a highly skilled Field Service Specialist to join our team at General Dynamics Information Technology. As a Field Service Specialist, you will be responsible for providing technical support and maintenance services to our clients.
Key Responsibilities- Provide technical support and maintenance services to clients
- Install and configure hardware and software systems
- Perform troubleshooting and repair of technical issues
- Assist in the administration of cloud-based systems
- Perform basic preventive maintenance and upgrades
- Support administrative requirements
- Execute basic cabling tasks
- Conduct onsite inventories of IT assets
- Provide remote support access
- Create and update standard operating procedures
- Document all work executed
- Identify areas for improvement
- Maintain current knowledge of relevant technology
- 5+ years of experience in IT related field
- CISCO networking experience preferred
- DoD 8570 Level II Certified
- Current workstation administrator certification
- Top Secret Clearance
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