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Information Technology Specialist
4 weeks ago
As an Information Technology Specialist, you will:
Provide PHMSA support, services, and tools required to enable the PHMSA staff to efficiently, effectively, and economically execute mission services
This includes:
implementing continuous process improvement; performing data analysis to identify trends and proactively addressing problems before they become systemic; creating and maintaining documentation; performing project management (planning and execution); and maintaining effective & timely communication to PHMSA resulting in high levels of customer satisfaction.
Act as liaison between PHMSA and the Department serving as the focal point for PHMSA/DOT IT Budget activities.The duties encompass a broad range of budget and asset management support services for PHMSA Headquarters and Regions which include:
maintaining and tracking budget execution performance on PHMSA's Master IT spend plan; conducting forecast and trend analyses on asset and acquisition data to identify opportunities to reduce costs; managing and ensuring the integrity of PHMSA's IT assets from the point of acquisition to their disposition.
Evaluate overall PHMSA IT Operations performance from a technical perspective in terms of effectiveness and efficiency, and makes recommendations concerning short and long-range information resources plans.
Coordinate with the various Project Managers and Program Offices when funding is required, tracking the balance remaining on each investment, recording the Purchase Order information, and conducting forecasting analysis to identify opportunities to reduce costs.
Track and monitor financial documents through the routing and approval process.
The ideal candidate is a mid-level Information Technology professional with specific qualifications and background in the Operations Support and Telecommunications field(s).
Ideal qualifications would include such things as Bachelor's Degree and at least 10 years of IT experience supporting IT operations, Telephony, IT asset management and End User Support.
Candidate must have broad knowledge of IT capabilities, covering current and emerging technologies to include Desktop Engineering (software, hardware), Operating Systems (Windows and iOS), Telecommunications, Service Desk Operations, IT Asset Management and Licensing.
Experience with IT Infrastructure Services, Disaster Recovery, Continuity of Operations (COOP) support is also highly desired.-
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