Hotel Room Cleaner

1 week ago


Warwick, Rhode Island, United States Coury Hospitality LLC Full time
Job Overview

POSITION SUMMARY:

The primary responsibility of the Room Attendant is to ensure that all areas of the hotel are cleaned meticulously, aiming to enhance the overall guest experience through exceptional cleanliness standards. This role involves reporting maintenance issues and addressing guest requests or concerns while maintaining the confidentiality and security of guest accommodations.

WORK ENVIRONMENT:

The position is situated in various areas including guest rooms, service corridors, and the housekeeping office. The job may require working under:

  • Variable temperature conditions (including extreme heat or cold).
  • Variable noise levels.
  • Exposure to fumes and/or odor hazards.
  • Dust and/or mite hazards.
  • Chemicals and bio-hazards.

KEY RESPONSIBILITIES:

As a Room Attendant, your duties will include:

  • Thoroughly cleaning and disinfecting assigned guest rooms, including bathrooms.
  • Dusting furniture, vacuuming carpets, area rugs, draperies, and upholstered items.
  • Making beds and changing linens, sweeping, mopping, and washing floors.
  • Picking up debris and emptying trash containers.
  • Spot cleaning walls and doors as necessary.
  • Restocking towels and essential supplies in guest rooms.
  • Replacing facial tissues, toilet paper, and bathroom amenities in the appropriate locations.
  • Utilizing correct cleaning agents for designated surfaces in compliance with safety regulations.
  • Maintaining knowledge of equipment usage and ensuring proper maintenance.
  • Keeping carts and linen rooms organized and safe.
  • Reporting maintenance issues to ensure guest satisfaction.
  • Safeguarding assigned keys and managing lost and found items responsibly.
  • Adhering to all company policies and safety protocols.
  • Understanding emergency procedures relevant to the housekeeping department and the hotel.
  • Being available to work evenings, weekends, and overtime as required.
  • Additional tasks may be assigned based on operational needs.

QUALIFICATIONS:

  • Strong organizational skills.
  • Ability to follow instructions with precision.
  • Capability to work independently with minimal supervision.
  • Consistent attendance and punctuality.
  • Maintaining a clean and professional appearance.

EXPERIENCE:

Previous experience in housekeeping is preferred but not mandatory.


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