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Executive Hotel Manager

2 months ago

Warwick, Rhode Island, United States Coury Hospitality Full time
Job Summary

Coury Hospitality is seeking an experienced and skilled Executive Hotel Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving business growth.

Key Responsibilities
  • Leadership and Strategic Planning: Provide leadership and strategic planning to all departments in support of service expectations, maximizing operations, and overall guest satisfaction.
  • Operations Management: Plan, organize, direct, and coordinate the operations of all Rooms Division, Sales, Engineering, Catering, and Conference Management departments.
  • Financial Management: Assist the VP, Finance in the development of annual hotel operating budget and monitor and maintain hotel financial performance within approved budgetary guidelines.
  • Guest Satisfaction: Responsible for overall hotel guest satisfaction, setting goals to achieve specific objectives.
  • Vendor Management: Responsible for the management of third-party vendors.
  • Emergency Response: Coordinate all hotel emergency evacuation activities, directing the activities of the hotel Emergency Response Team.
Requirements
  • Experience: Minimum five years' experience as Director of Operations/Hotel Manager of a large four-star or four-diamond multi-outlet convention property.
  • Education: Bachelor degree in Hospitality Management or related field preferred.
  • Skills and Abilities: Excellent planning, organization, and guest services skills; outstanding leadership and communication abilities; able to work a flexible schedule, including weekends and holidays.