Customer Service Representative

4 days ago


Miramar, Florida, United States ASI, inc Full time
Job Overview

ASI, inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Sales and Support. This role is perfect for those who are passionate about delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Facilitate Sales and Support Interactions

Engage with customers to understand their needs and preferences, and provide personalized solutions to meet their expectations.

Analyze Market Trends and Consumer Behavior

Stay up-to-date with market trends and consumer behavior to identify opportunities for sales growth and customer retention.

Collaborate with Cross-Functional Teams

Work closely with sales, marketing, and quality control teams to achieve business objectives and track individual and team performance standards.

Develop and Execute Sales Strategies

Design and implement sales strategies to enhance the customer experience, increase revenue, and maintain brand awareness.

Requirements
  • Customer-Facing Experience

Previous experience in a customer-facing role, with a proven track record of delivering exceptional customer experiences.

Excellent Communication and Interpersonal Skills

Strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues.

Passion for Social Equity and Community Programs

A genuine passion for advancing social equity and community programs, with a desire to make a positive impact.

Strong Desire for Personal Development

A strong desire for personal development and a love of learning, with a willingness to take on new challenges and responsibilities.



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