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Retail Sales Representative

2 months ago

Miramar, Florida, United States Hemline Full time

Part-Time Retail Sales Representative

Reports To: Store Manager.Classification: Non-Exempt.Position Type: Part Time.

This position description outlines the key responsibilities and qualifications for the role, while allowing for flexibility in tasks as needed. We encourage team members to share their insights and creativity to contribute to our success.

Job Overview: As a Retail Sales Representative at Hemline, you are integral to the Retail team, focusing on improving the in-store customer experience, upholding store aesthetics, and fostering customer loyalty. Working collaboratively with colleagues is essential for a positive work atmosphere. Familiarity with Shopify is required, with support provided by the Store Manager. The Retail Sales Representative embodies Hemline's commitment to customer-centric service.

  • Exhibit initiative by preparing the sales floor for daily operations.
  • Provide outstanding customer service through personalized assistance and in-depth product knowledge.
  • Adhere to visual merchandising standards as outlined.
  • Guide fellow team members on merchandise presentation to cultivate a high-performing environment.
  • Establish enduring customer relationships to encourage repeat business.
  • Set and surpass customer service objectives to boost satisfaction.
  • Ensure customer satisfaction by exceeding expectations.
  • Engage customers with our brand ethos and values.
  • Organize and manage inventory while maintaining a clean and inviting store atmosphere.

Core Competencies:

  • Proficient in Shopify for seamless navigation.
  • Understanding of user functionality across various devices.
  • Exceptional customer service abilities, demonstrating empathy and problem-solving skills.
  • Capable of handling merchandise to ensure a smooth shopping experience.
  • Strong retail support skills for inquiries, purchases, and post-sale assistance.
  • Effective selling techniques utilizing product knowledge and interpersonal skills.
  • Skilled in wrapping merchandise securely and attractively.

Required Education and Experience:

  • High school diploma or equivalent.

Additional Qualifications:

  • Excellent communication and interpersonal skills.

Work Environment: This role primarily takes place in a retail setting with occasional office interactions.

Physical Requirements:

  • Involves standing, walking, using hands, reaching, and verbal communication.
  • May require occasional sitting, climbing, balancing, stooping, kneeling, or lifting items.

Work Schedule: Typical hours are Monday-Saturday from 9:45 a.m. to 8:00 p.m. and Sunday from 10:45 a.m. to 7:00 p.m., with flexibility to adapt to the dynamic retail environment.

Disclaimer:

  • This job description may not encompass all duties, as responsibilities may evolve over time.
  • This description does not constitute a promise of employment or a contract.

Hemline is an Equal Opportunity Employer: We provide equal employment opportunities to all employees without discrimination based on various factors.

Hemline adheres to non-discrimination laws in all locations.

About Hemline: Founded in New Orleans in 1994, Hemline is dedicated to offering quality merchandise and cultivating lasting customer relationships. With over 32 locations, Hemline provides a unique shopping experience featuring trendy women's clothing and accessories.