Operations Coordinator

3 weeks ago


New York, New York, United States Co Active Training Institute Full time
About Co-Active Training Institute

Co-Active Training Institute is a leading-edge global leadership development company that has been empowering individuals and organizations for over 30 years. Our mission is to open human consciousness and transform the human experience by growing the leadership of everyone inside our organization.

The Operations Generalist Role

The Operations Generalist is a key member of the Operations Team, responsible for providing administrative support, process improvement, data management, and coordination across departments. This role involves a combination of tasks, including operational support, process improvement, documentation, cross-department coordination, and project support.

Key Responsibilities
  • Operational Support: Assist with daily operational tasks, including managing schedules, coordinating logistics, and ensuring adherence to standard operating procedures.
  • Process Improvement: Identify areas of improvement within operational workflows and recommend solutions to enhance efficiency and productivity.
  • Documentation: Maintain and update operational documentation, such as standard operating procedures (SOPs), process manuals, and training guides.
  • Cross-Department Coordination: Serve as a liaison between operations and other departments (e.g., finance, faculty, customer support) to ensure seamless communication and alignment.
  • Project Support: Assist in planning and executing operational projects, including new system implementations, facility changes, and process upgrades.
Requirements
  • 5+ years of experience in an operations, administrative, or project management role.
  • Strong organizational skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Team player with the ability to work independently and prioritize multiple tasks effectively.
  • Problem-solving mindset with a focus on process improvement.
  • Ability to see larger vision while incorporating the details.
  • Proficiency in Google Sheets.
  • Proficiency in Asana and HubSpot are nice to have but not required.
What We Offer
  • Wellness Fridays, every other Friday off throughout the year.
  • No Meeting Fridays on the alternate Fridays.
  • Generous PTO and annual holidays.
  • Remote work from home.
  • Medical, dental, vision plans available.
  • Headspace Care mental health resources and up to 8 covered sessions per year.
  • Monthly Technology Stipend.
  • Employee Stock Ownership Plan.
  • Retirement Plan, with company contribution.
  • Employee Registration Program for our very own CTI programs.
  • Generous parental leave.


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