Retail Operations Coordinator

1 month ago


New York, New York, United States L'Occitane En Provence Full time
Job Title: Retail Operations Coordinator

The Retail Operations Coordinator plays a vital role in facilitating communication between the Support Center and Retail teams. This position is responsible for providing timely and clear updates on day-to-day operations, ensuring that teams have the necessary tools to operate effectively.

Key Responsibilities:
  • Retail Field Communication
    • Develop and coordinate weekly store communication with support center teams to provide concise and effective updates.
    • Create agenda call notes for the weekly meeting with the Field Leadership Team.
    • Manage the Retail Operations mailbox and respond to requests within 24-48 hours.
  • Retail Operations
    • Update and maintain the master store contact list and share a monthly update with all teams.
    • Ensure accurate and up-to-date boutique opening and closing hours on various platforms.
    • Procure new name badges and aprons as required.
    • Manage the Office Supplies Account and list of approved supplies.
    • Set up Hazmat training accounts as needed.
  • Additional Responsibilities:
    • Perform other duties or projects as assigned.
Requirements:
  • Education:
    • Working towards a Bachelor's or Master's degree.
  • Experience:
    • 0-1 years' experience in a retail setting preferred.
  • Skills and Mindset:
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint) is essential.
    • Excellent verbal, written, presentation, and communication skills are required.
    • Strong planning and organization skills with the ability to manage multiple duties simultaneously.
    • Ability to manage deadlines and prioritize tasks.
    • Interest in Beauty, Fashion, or Sales is a plus.
Physical and Travel Requirements:
  • Work Environment:
    • Must be able to work in a normal office environment.
  • Physical Demands:
    • Must be able to work up to 8+ hours per day and be on their feet for extended periods.


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