Client Relations Associate

2 weeks ago


Columbia, South Carolina, United States The Glass Guru of Columbia Full time
Position: Accounts Receivable Agent at The Glass Guru of Columbia

At The Glass Guru of Columbia, we prioritize exceptional customer interactions. We are looking for dedicated individuals who are committed to enhancing our customer experience.

Key Responsibilities:
  • Conduct outreach for overdue payments on invoices
  • Handle incoming calls efficiently during operational hours
  • Address any messages left by customers or service representatives
  • Manage and respond to email inquiries, directing them as necessary
  • Welcome clients and visitors to our facility
  • Evaluate incoming inquiries from potential clients
  • Coordinate appointments for estimates
  • Provide product pricing over the phone for clients
  • Support Estimators in following up on outstanding sales or quotes
  • Organize work schedules for Installation Technicians and clients
  • Assist in resolving field issues by collaborating with management and technical staff
  • Maintain accurate records of daily work orders and estimates
Qualifications & Educational Requirements:
  • High School Diploma or equivalent
  • All applicants must successfully complete a background check and drug screening
Preferred Skills:
  • Strong verbal and written communication abilities
  • Familiarity with Microsoft Office Suite (Word, Excel)
  • Self-motivated, diligent, with strong organizational and time management skills

*Eligibility for company benefits is contingent upon the successful completion of the initial probationary period as determined by management.



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