Healthcare Administrative Assistant
1 day ago
We are seeking a skilled and detail-oriented Healthcare Administrative Associate to join our team at the Institute for Orthopaedics and Neurosciences. As a vital member of our front office, you will play a crucial role in maintaining the efficiency of our medical practice, clinic, and department.
Key Responsibilities:- Greet and provide exceptional service to patients and visitors.
- Process mail, fax, and other documents with accuracy and efficiency.
- Manage our multi-line phone system and switchboard with professionalism.
- Schedule, register, and check patients in/out with precision.
- Maintain accurate and up-to-date medical records.
- Perform data management, spreadsheet functions, and run reports as needed.
- Process billing documents and research and resolve issues with attention to detail.
- Collect co-payments, deductibles, and other self-pay amounts at time of service.
- Maintain cash box and receipt books with accuracy.
- High school diploma or equivalent required.
- Minimum of two years' experience in a physician office or medical office preferred.
- Experience with data processing, multi-line telephones, registration, and medical insurance preferred.
- Knowledge of office procedures and equipment essential.
- Excellent interpersonal, communication, and teamwork skills required.
- Automated computer system proficiency necessary.
- Excellent organizational and time management skills essential.
We are an organization where innovation happens, collaboration is expected, and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. We are where you can make your own path, make new discoveries, and, most importantly, make a difference. Here, in a place where the air is clean, people are kind, and life is good. Make your tomorrow with us.
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