**Team Lead**, **Operations Manager**

6 days ago


Palmdale, California, United States Cold Stone Creamery Full time


**Job Summary:** As an Assistant Manager at Cold Stone Creamery, you will be responsible for leading a team of employees and team leaders to achieve exceptional customer service and sales results. Your key responsibilities will include:

Key Responsibilities:

  • Train and coach employees to provide fast and friendly service to customers.
  • Delegate tasks to team members and provide follow-up to ensure tasks are completed efficiently.
  • Hold team members accountable for their performance and provide constructive feedback.
  • Ensure team members are properly staffed and scheduled to control labor costs.
  • Monitor and maintain proper cash handling procedures.
  • Ensure accurate inventory management and ordering processes.

Requirements:

  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively with team members to achieve common goals.

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