Supply Chain Operations Manager

1 week ago


Palmdale, California, United States FullSteam Full time
Job Overview

Position Available: Logistics Manager at FullSteam

We are currently seeking a skilled and dedicated Logistics Manager to oversee operations within our expansive food distribution network.

Shift: TBD

Compensation: $70,000 - $75,000

Role Purpose: The Logistics Manager plays a crucial role in guiding team members on operational planning and support. This position is responsible for ensuring compliance with all relevant laws, regulations, and internal policies.

Key Responsibilities:

  1. Provide transportation direction for the site, managing workflow and integrating all operational functions.
  2. Implement and uphold Logistics Standard Operating Procedures (SOP), ensuring all personnel are trained and compliant.
  3. Manage customer load quote requests, ensuring accuracy and timely responses.
  4. Train Dispatch Agents in effective carrier selection to enhance efficiency and customer satisfaction.
  5. Communicate shipment status updates to customers and maintain relationships with carriers.
  6. Ensure all documentation is processed accurately and promptly, including performance tracking of carriers.
  7. Negotiate terms and rates with shippers and carriers as needed.
  8. Monitor carrier performance and collaborate with the Logistics Manager to improve processes.
  9. Exercise discretion and sound judgment in decision-making.
  10. Troubleshoot shipment issues as they arise.
  11. Evaluate employee performance and support their professional development.
  12. Foster a positive work environment and maintain team morale.
  13. Participate in meetings and be available for extended hours as necessary.
  14. Be on-call for emergencies and staffing concerns.
  15. Perform additional duties as assigned.

Required Skills and Abilities:

  • Flexibility to work varied hours, including nights, weekends, and holidays.
  • Proven leadership skills with experience in coaching and conflict resolution.
  • Strong organizational and time management capabilities.
  • Ability to manage stress in a fast-paced environment.
  • Proficiency in Microsoft Word, Excel, Outlook, and related software.
  • Familiarity with Transportation Management Systems (TMS) for load processing and shipment tracking.
  • Strong analytical skills for data compilation and analysis.
  • Excellent communication skills, both written and verbal; bilingual is a plus.

Education and Experience:

A degree in a related field or a minimum of 5 years of relevant experience in transportation or logistics, including customer processing and operational procedures. A minimum of 2 years in a managerial or supervisory role is required.

Physical Requirements:

The physical demands of this role include the ability to lift up to 30 pounds, work in various positions for extended periods, and navigate a warehouse environment with varying temperatures.



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