Route Sales Representative
2 days ago
At Farmer Brothers, we are seeking a highly motivated and customer-focused Route Sales Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and growing our business through sales and delivery of coffee, tea, and related products.
Key Responsibilities:- Achieve assigned revenue goals through sales and delivery of products to existing customers, as well as identifying and closing distribution voids on core products.
- Ensure customers receive delivery and service as required, and participate in all regional and company promotions.
- Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, and ensuring the beverage station is set to standard.
- Deliver, replenish, and rotate beverage station products on each call, and ensure equipment is clean and in working order.
- Execute the "The Farmer Brothers Way to Sell", including recapping for the customer all services provided and presenting business building initiatives.
- Responsible for resolving and/or escalating customer issues quickly and ensuring customer satisfaction.
- Manage invoices, inventory, and collections daily, and accountable for retaining existing customers on the route through excellent service and building customer relationships.
- High School Diploma or equivalent.
- 2+ years of route delivery experience in a related customer service business-to-business field.
- Previous foodservice industry experience preferred.
- Must be able to complete a successful DOT physical, possess a valid driver's license, and have a clean driving record.
- Mechanical aptitude with company hardware and software products.
- Ability to lift and carry products weighing up to 50 lbs.
- Proficient in assessing customer needs.
- Fully supports and stands behind business goals.
- Readily identifies issues, problems, or opportunities.
- Is aware of impact self has on others.
- Uses active listening and communicates effectively with customers or management.
- Identifies new opportunities and proactively works to grow the business.
- Builds rapport and cooperative relationships with customers and team members.
- Uses sound business judgement and decision making.
- Strong communication and solid active listening skills.
- Able to work independently and is proactive.
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Route Sales Representative
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Jessup, United States Farmer Brothers Full timeJob SummaryWe are seeking a highly motivated and customer-focused Route Sales Representative to join our team at Farmer Brothers. As a Route Sales Representative, you will be responsible for delivering exceptional customer service and selling coffee, tea, and related products to our customers.Key ResponsibilitiesCustomer Service: Ensure customers receive...
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