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Route Sales Representative

2 months ago


Jessup, United States Farmer Brothers Full time
Job Summary

We are seeking a highly motivated and customer-focused Route Sales Representative to join our team at Farmer Brothers. As a Route Sales Representative, you will be responsible for delivering exceptional customer service and selling coffee, tea, and related products to our customers.

Key Responsibilities
  • Customer Service: Ensure customers receive delivery and service as required, and resolve any customer issues quickly and efficiently.
  • Sales and Marketing: Achieve assigned revenue plan for the route through a combination of increasing products and categories sold to existing customers, executing pricing actions, and retaining current customers.
  • Product Delivery: Deliver, replenish, and rotate beverage station products on each call, and ensure equipment is clean and in working order.
  • Business Development: Identify and close distribution voids on core products, execute seasonal and LTO promotions, and ensure the beverage station is set to standard.
  • Customer Relationships: Build and maintain strong relationships with customers, and retain existing customers on the route through excellent service and business building initiatives.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 2+ years of route delivery experience in a related customer service business-to-business field.
  • Skills: Mechanical aptitude with company hardware and software products, ability to lift and carry products weighing up to 50 lbs, and proficiency in assessing customer needs.