Lead IT Operations Specialist

2 weeks ago


Lincoln, Nebraska, United States Berry Law Firm Full time
Job Overview

Company Background

Berry Law is committed to safeguarding the constitutional rights of individuals and aiding Veterans in securing the benefits they rightfully deserve. As a Veteran-owned establishment founded in 1965, our firm boasts a team of seasoned attorneys with a collective experience exceeding 240 years. We have successfully represented clients nationwide, achieving thousands of favorable outcomes and ensuring substantial compensation for Veterans and their families while upholding the principles enshrined in the United States Constitution.

Position Summary

We are in search of a proactive and proficient IT Operations Supervisor to become a vital part of our expanding legal practice. This role entails overseeing IT operations, managing cloud resources, and leading a team of IT professionals. Your contribution will be crucial in addressing the evolving technological demands of our firm.

Primary Responsibilities

  • Leadership and Team Development:
  • Direct and mentor the IT operations team, including staff training and performance evaluations. Cultivate a cooperative team atmosphere to ensure effective project execution.
  • Cloud Resource Oversight:
  • Manage the optimization of cloud resources, guaranteeing reliability and scalability. Supervise integrations with cloud services to facilitate business functions.
  • Technical Assistance:
  • Deliver tier-1, tier-2, and tier-3 support for IT-related issues. Establish troubleshooting protocols and maintain thorough documentation of cloud systems.
  • Project Coordination:
  • Plan and implement IT projects, collaborate with various departments, and propose new technologies to enhance operational efficiency.
  • Security and Regulatory Compliance:
  • Enforce security protocols to safeguard data and ensure adherence to regulations. Conduct routine security evaluations and risk assessments.
  • Vendor Relations:
  • Oversee relationships with IT vendors and negotiate service contracts.
  • Budget Management:
  • Assist in formulating and managing the IT budget, planning for future enhancements in alignment with strategic objectives.
  • Incident Response:
  • Utilize ConnectWise for IT operations and prioritize incident management activities.

Qualifications

  • Education and Experience:
  • Bachelor's degree in Information Technology or a related discipline, with a minimum of 5 years of experience in IT operations.
  • Technical Proficiency:
  • Familiarity with cloud infrastructure, IT security, and experience with ConnectWise and legal practice management software.

Benefits

  • Competitive salary along with a comprehensive benefits package.

Onboarding Process: We offer tailored onboarding, coaching, and mentorship to support your professional growth.

Work Schedule: Monday – Friday, 40 Hours

Join a Distinguished Team

  • Become part of an award-winning firm recognized for its growth and dedication to excellence.


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