Administrative Support Associate

3 weeks ago


Dayton, Ohio, United States Smile Doctors Full time

We are looking for an experienced Administrative Support Associate to join our team in Centerville and Huber Heights, OH. Smile Doctors is a leading provider of orthodontic services with over 20 locations across the country.

What We Offer
  • A competitive salary: $45,000 - $60,000 per year
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • A 401(k) plan with company match
  • Two weeks paid time off in the first year, plus holidays
  • Discounts on braces and clear aligners for you and your family members
Job Description

As an Administrative Support Associate, you will be responsible for:

  • Welcoming patients and providing information about our clinic features
  • Answering phone calls, screening, and routing as needed
  • Checking-in patients, collecting general information, and verifying insurance details
  • Notifying clinicians of patient arrival and readiness
  • Making appointments for returning patients
  • Printing/reprinting appointment reminders and school/work excuses
  • Managing patient schedules and making changes as necessary
  • Coordinating payment arrangements or account resolution
  • Receiving, storing, and delivering shipments and mail
  • Taking payments and posting to accounts
  • Updating charts and patient information
Requirements
  • High School Diploma or equivalent required
  • One (1) year of administrative experience preferred
  • Bilingual in Spanish a plus, but not required
  • Familiarity with Microsoft Office


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