IT Asset Management Specialist

2 weeks ago

Washington, Washington, D.C., United States Department Of Labor Full time
Position Overview
This role is essential for maintaining the integrity and compliance of IT assets within the organization. The incumbent will be responsible for a variety of critical tasks that ensure effective management of hardware, software, and licenses.

Key Responsibilities
1. Maintain a comprehensive inventory of all IT assets, ensuring accuracy in hardware, software, and licensing records.
2. Ensure adherence to federal regulations, industry standards, and internal policies regarding IT asset management.
3. Monitor software licenses to confirm compliance and prevent unauthorized use.
4. Identify and evaluate risks associated with IT asset and configuration management.
5. Generate detailed reports providing insights on asset utilization, compliance status, and configuration changes.
6. Design, implement, and maintain hardware and software configurations for uniform deployment across the organization.
7. Collaborate with vendors and internal teams to troubleshoot and resolve complex desktop engineering challenges.
8. Develop and enforce standardized image libraries and deployment policies to streamline desktop configuration processes.
9. Ensure accurate records are maintained in the system of records (ServiceNow) for Mobile, Asset, Software, and Change Management.
10. Perform additional duties as assigned.

Qualifications
To qualify for this position, candidates must meet the following conditions:
- Must be at least 16 years old.
- Must be a U.S. Citizen.
- Candidates are required to obtain the necessary security clearance.
- A probationary period may be required if security requirements are not met.

Experience Requirements
Applicants must demonstrate IT-related experience showcasing the following competencies:
- Attention to Detail: Demonstrates thoroughness and conscientiousness in work.
- Customer Service: Engages with clients to assess needs and provide effective solutions.
- Oral Communication: Effectively conveys information to diverse audiences.
- Problem Solving: Identifies issues and evaluates information to generate solutions.

Additionally, applicants must possess 52 weeks of specialized experience equivalent to at least the GS-13 level in the Federal Service, including:
- Advanced knowledge of configuration management principles and methods.
- Technical expertise in configuration management to ensure thorough documentation and maintenance of configurations.
- Experience in evaluating, designing, and implementing new technologies in IT services.
- Proficiency in implementing security controls to mitigate risks in compliance with federal mandates.

Additional Information
This position is part of the bargaining unit and is subject to specific labor agreements. The Department of Labor is committed to fostering a diverse and inclusive workplace that reflects the communities we serve. All personnel must undergo a background investigation prior to employment.

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