Wellness Facility Attendant
2 weeks ago
Position Overview:
Job Title: Wellness Facility Attendant
Compensation: $20.00 per hour
Employment Type: Full Time
Work Schedule: Day and Swing Shifts
At Monarch Casino Resort & Spa, we offer numerous benefits to our team members:
- Work on the 23rd floor in a serene environment
- Experience a unique and upscale wellness facility
- Enjoy a 4/10 work schedule
- Gain knowledge and experience in spa services
- Earn a 10% commission on services
Key Responsibilities:
- Welcome guests upon arrival and provide refreshments. Guide them through the facility to familiarize them with our exquisite wellness offerings.
- Ensure guests' comfort at all times.
- Accompany guests to locker rooms and spa amenities, providing tours in line with standard operating procedures.
- Maintain a soothing and tranquil atmosphere throughout the wellness experience.
- Be knowledgeable about our service menu and current promotions.
- Restock locker and spa areas, ensuring a tidy and organized locker room environment.
- Exhibit professionalism in appearance, punctuality, work quality, and guest interactions.
- Manage laundry operations, including pickup and delivery between locker, treatment, and laundry areas. Operate wash and dry cycles as needed.
- Collaborate with staff and management regarding VIP guests, special requests, and group arrivals.
- Distribute lockers, sandals, and other items from the spa desk as per established policies.
- Perform additional duties as assigned by management.
Qualifications:
- Enthusiastic service-oriented individual with a passion for delivering exceptional luxury service.
- Preferred background in guest services with a solid understanding of service standards.
- Solution-driven and guest-focused mindset.
- Basic computer proficiency.
- Polite, confident, and patient demeanor.
- Able to multitask with attention to detail and effective time management.
- Willingness to work varied shifts, including weekends and holidays.
Monarch Casino Resort & Spa not only provides a luxurious experience for guests but also offers premium benefits for our team members.
Full-Time Team Members (30+ hours) will enjoy:
- Paid Time Off
- 6 Observed Holidays with Holiday Pay
- Comprehensive Health Insurance Package after 90 days, including medical, dental, vision, life insurance, short-term disability, and a 401k plan with company match
Part-Time and Full-Time Team Members will benefit from:
- 1 Free Hot Meal per shift and Unlimited Beverages
- Up to 48 hours of Sick Pay for Team Members working under 30 hours per week
- 80% Subsidized Bus Transportation Options
- Free Covered Parking
- Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
- Complimentary Uniforms and Dry Cleaning for most positions
- Career Development and Advancement Opportunities
- Team Member Anniversary Recognition with rewards such as resort credits and vacation trips
- Discounts on Hotel, Retail, and Spa Services
As a valued member of Monarch, enjoy subsidized bus transportation up to 80%.
Equal Opportunity Employer: Monarch Casino Resort & Spa is committed to providing equal employment opportunities without regard to race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We strive to ensure that all qualified applicants receive equal consideration, with selection decisions based solely on job-related factors.
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