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Sales Associate for Medical Cannabis
2 months ago
Reports to: General Manager
Position Overview: Under general supervision, Sales Associates offer guidance and education to patients with medical cannabis needs. Associates assist each patient to ensure they receive the appropriate medication that will best address their specific illness and medical condition.
Compensation: $18.29 + Benefits + Tips
Work Schedule: Full-time, including weekends
Key Responsibilities:
- Verify patient purchase limits before entering the consultation area and communicate these limits to the relevant pharmacist.
- Deliver Exceptional Customer Service by fostering and maintaining positive customer relationships.
- Respond to inquiries from customers via calls or emails regarding products, training, and general information.
- Manage patient records using an MMJ database.
- Update and maintain databases as necessary.
- Fulfill customer orders efficiently.
- Promote and sell all products offered by The Cannabist Company.
- Establish and uphold a high level of integrity and trust for specific products.
Minimum Qualifications (Skills, Knowledge & Abilities):
- Must be at least 21 years of age.
- Two years of direct customer service experience required.
- Possession of a MED Badge.
- Retail experience is highly desirable.
- Familiarity with Point-of-Sales systems.
- Proficient in Windows Operating System and Microsoft Outlook.
Travel Percentage: 0%
FLSA Status: Non-exempt
Additional Abilities Required:
- While performing the duties of this role, the employee is required to stand, walk, or sit for extended periods, use hands for manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is typically moderate.
- Note: Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About The Cannabist Company:
The Cannabist Company, formerly known as Columbia Care, is a leading cultivator, manufacturer, and provider of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates numerous facilities, including dispensaries and cultivation and manufacturing sites. The Cannabist Company is recognized for its commitment to diversity and equity inclusion, as well as its comprehensive benefits and ongoing training opportunities.
The Cannabist Company offers full-time employees an excellent benefits and compensation package, including competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, and 100% paid short-term disability.
Background Investigation: As a condition of employment, all employees are required to submit to a background check. Employment decisions are based on an employee's background report at the time of hire.
Salary: $18.29 USD per hour