Customer Service Advocate

6 days ago


Worcester, Massachusetts, United States Savers | Value Village Full time
About the Role

We are seeking a Customer Service Associate to create an exceptional experience for our customers, donors, and team members. The ideal candidate will be passionate about providing excellent customer service, working in a fast-paced retail environment, and contributing to a purpose-driven company.

What We Offer
  • A competitive salary of $45,000 - $60,000 per year, depending on experience and location.
  • Benefits including health insurance, life insurance, and a 401(k) plan with company matching contributions.
  • Ongoing training and development opportunities through our Savers University program.
  • A range of mental health services and paid time off for leisure or other hobbies.
Key Responsibilities
  1. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Work collaboratively with the sales floor team to achieve sales goals and maintain a high level of customer satisfaction.
  3. Process donations and maintain a clean and organized store environment.
  4. Participate in ongoing training and development programs to enhance skills and knowledge.


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