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Customer Service Expert

3 weeks ago

Worcester, Massachusetts, United States Big Y Full time

**Job Title:** Customer Service Expert

At Big Y, we're committed to delivering exceptional customer experiences. As a Customer Service Expert, you'll play a vital role in ensuring our customers receive world-class service at every touchpoint.

Key Responsibilities:

  • Exceed customer expectations by providing prompt and courteous assistance
  • Operate a register as needed, handling cash and other transactions accurately
  • Assist with achieving sales objectives and goals for the Front End team
  • Collaborate with management to implement operational and customer service strategies

**What We Offer:** Competitive salary ($45,000 - $60,000 per year), based on experience and qualifications. Benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.